Returns & Exchanges
At The Original Boombox, we want you to love your fashion finds, which is why we offer a 30-day hassle-free return policy for all unworn items in their original packaging. Simply follow our streamlined process to ensure your refund or exchange is processed quickly and accurately.
Return Process
- 1.Initiate Your Request
Log into our online portal with your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided via email and attach it securely to your return package.
- 3.Pack and Ship
Place the items in their original condition with tags attached into the box and drop it off at any authorized carrier location.
- 4.Receive Your Refund
After our quality control team inspects the returned garments, your refund will be issued to your original payment method within 5-7 business days.